Majority of IT Service Businesses Rely on Contractors, Survey Shows

Service companies have a tough job trying to strike the right financial balance between growing their businesses and hiring full-time employees. In fact, nearly 60 percent of those surveyed at CompTIA Breakaway 2011, an annual IT professional conference, said that managing growth and fully utilizing full-time employees are the biggest challenges they face. Rising operational, fuel and administrative costs also ranked high.

“Ninety percent of those surveyed at CompTIA Breakaway are unwilling to turn down new business opportunities when they don’t have the staff to support the work,” said Peter Cannone, CEO of OnForce, an IT staffing firm. “As a result, about 70 percent are tapping trusted third-party providers with the skills and certifications needed to ensure the highest quality work.”

For more survey findings, read a press release by clicking here.