According to a recent Gallup poll, 18 percent of those in the U.S. workforce are actively disengaged from their jobs and from their employers, costing companies $3,400 for every $10,000 of salary paid to those employees. Another 22 percent are actively engaged, with positive work connections, a high level of productivity and an enjoyment of their jobs.
The majority of an organization’s employees fall between the two extremes, working hard enough to maintain their jobs and pay but not putting in any extra effort. Employers have an opportunity to convert those who are doing well enough into actively engaged, motivated and productive employees, but the temporary nature of staffing employees often poses a problem for staffing agency owners who are unsure of how to engage and retain these employees.
However, it doesn’t have to be difficult. A little goes a long way in saving the costs of hiring, training and making up for lost productivity.
Go out of your way to have a conversation, or even just smile and say hello. Take the time to sit down with temporary employees and ask them for feedback. In addition, making a few phone calls to employees or sending mail throughout the year can ensure that your employee contact information remains up to date, while reminding employees that you are thinking of them.
Communicate your expectations
Employees leave when their vision and goals don’t match with those of the company. Clearly articulating your expectations for everything from employee conduct and dress code to staffing payroll practices ensures there is no miscommunication. In addition, keep employees up to date on what’s going on in the office and with the company.
Provide training opportunities
Employees want to learn new skills that keep them competitive in the workforce. Paying for training classes or offering your own training in house will not only benefit staffing employees but also your company by enhancing your workforce with marketable skills you clients want and need.